Hope Kianka, CFO, led the search for a new ticketing platform and found Altru offered the functionality and support the Museum needed. With this new system, not only could the Museum sell tickets online, it would also gain a holistic view into the behaviors of members and nonmembers.
Having Altru in place has made everything from scanning tickets to changing ticket times much easier for the Museum.
“Altru provided us with a lot of different functionality options to help through the craziness of the exhibit’s first week, but we know we’re only just scratching the surface,” said Amy Biber, the Museum’s marketing and public relations director.
As the Museum heads into its busiest season, it’s grateful for the online capabilities provided by Altru. If a guest wants to register their child for a discovery camp, they’re able to do so online from the comfort of their home.
“They can take their time to register, versus calling or sending in paperwork, and that is something we’ve noticed right away. It has definitely been a better experience for us and our guests,” said Kianka.