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Children’s Museum of Atlanta

Children’s Museum of Atlanta Finds One System, Altru, to Address the Needs of Multiple Departments and Functions

The mission of the Children’s Museum of Atlanta is to spark imagination and inspire discovery and learning for all children through the power of play. The idea for a children’s museum began in 1988 with a group of dedicated volunteers who wanted a special place for children and families in Atlanta. In March 2003, the Children’s Museum opened its doors on Centennial Olympic Park. The Museum offers children the opportunity to use all of their senses in a unique and interactive way, while developing their knowledge and understanding of reading, social studies, math, science, language arts and the arts.

Challenge

The Museum had multiple systems for multiple functions that didn’t communicate with each other. It had a system to sell and track tickets, another for retail, The Raiser’s Edge® for its development and membership needs and its accounting department used The Financial Edge®.

With so many systems, the accounting team at the Museum was having a difficult time reconciling its data each month. Additionally, it had to do double data entry because the systems were incompatible.

Solution

The Museum looked at Blackbaud’s ticketing software to help alleviate some of the issues caused by multiple systems.

The Museum learned about Altru by Blackbaud during the process and liked the idea of having one system to address all its needs from development and memberships to accounting to ticketing, events and retail.

Results

With Altru, the Museum is able to track how often a constituent visits. This is something the organization could not do before and is valuable knowledge to help the Museum increase its membership renewal rate.

Because it is hosted, the Museum does not have the cost of maintaining servers or the hassle of upgrading various software applications.

 
 

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