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Congregation of Benedictine Sisters of Perpetual Adoration

Congregation of Benedictine Sisters of Perpetual Adoration Use eTapestry to Track Supporter Relationships

The Congregation of Benedictine Sisters of Perpetual Adoration is a contemporary, semi-cloistered monastic community; the sisters live according to the Rule of Benedict. They serve the Church through a ministry of contemplative prayer and a distinctive dedication to the Eucharist. The Benedictine Sisters offer a welcoming space for silence, prayer, and spiritual hospitality in a shared environment of monastic peace. They actively engage in interreligious dialogue, respecting those of all faiths and backgrounds. Their communities include monasteries in Clyde, Missouri; Tucson, Arizona; and Dayton, Wyoming.

Challenge

The Benedictine Sisters used spreadsheets as a method for tracking donor data, but because the sisters often traveled between each of their three monasteries, they needed an online system that could be accessed from anywhere.

The sisters also wanted one central system to hold each of the three monasteries’ databases, which contained information about supporters and their unique details.

The sisters receive more than 1,000 prayer requests a month via email, and they wanted to streamline their prayer answering processes.

Solution

The Benedictine Sisters selected eTapestry’s relationship management software, which is a software-as-a-service (SaaS) solution. This means they can access their database from anywhere with an Internet connection.

The sisters chose to implement specific modules for mass email, executive reporting, and eCommerce. They currently use the eCommerce functionality to accept and manage prayer requests online.

As prayer requests come in, the eCommerce page ties each individual’s information back to the database

Results

After selecting eTapestry, the Benedictine Sisters have gained a consistent level of knowledge about their supporters, helping them maintain relationships accordingly.

The executive reports have enabled the sisters to demonstrate to upper-level management the impact of their support to their mission.

The sisters have used eTapestry to help identify and segment supporter lists. The advanced email functionality allows them to target their communications and further their reach.

eTapestry’s easy-to-use system and recorded training sessions makes it easy for new nuns to learn the database.

 
 

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