Tiffany Crumpton is the Director of Business Strategy and Solution Management for the Information Delivery Management team. In her current role, she investigates market trends and needs to define the strategy for information delivery and analysis solutions, data warehousing and business intelligence. In her previous 11+ years at Blackbaud, she led the Enterprise CRM Marketing team, managed the Enterprise Solutions Engineer group and worked as a Senior Consultant and Software Instructor Product Lead, traveling across the globe working with customers to identify their business processes and needs to successfully implement and train them on all Blackbaud products. Tiffany loves talking about all things data and CRM-related and how nonprofit organizations utilize best practices to analyze, identify, engage and ultimately delight their constituents. She holds degrees in Marketing and Human Resources from the University of South Carolina and serves on the fundraising board of a local nonprofit as well as the chairperson of a community project group that exists to combat hunger and homelessness in the local community.
Constituent Relationship Management, Data Warehousing and Business Intelligence, Integrated Marketing and Communications, Strategic Analytics and Benchmarking
Find Tiffany on the web: Twitter, LinkedIn, npENGAGE blog
npENGAGE: Catapult Your Cause
Know Thy Donor
Tiffany is a frequent speaker at bbcon, Blackbaud Conference for Nonprofits and industry events. Among her past speaking events are Blackbaud’s Smart Data Summit, Executive Forum and Higher Education Summit Events, Blackbaud UK Conference and at the American Association of Museums Conference.