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RAIN

Blackbaud Products Provide RAIN with Comfort, Efficiency, and Success

Regional AIDS Interfaith Network (RAIN) is the sole HIV nonprofit in Charlotte providing direct client services. RAIN integrates the wisdom and voices of those infected with HIV in the planning and delivery of their services. As a result of their work, they inspire and empower more people to live, open more minds, and help break the stigma of HIV and AIDS regionally and nationally. RAIN services include CARE Management, support groups for youth, faith-based training, HIV awareness and prevention education programs, chaplain services, and caring volunteers who provide practical support to persons living with HIV and AIDS.

Challenge

With seven events, RAIN was spending far too much time manually entering data into its database, The Raiser’s Edge.

For its walk alone, it would take approximately five months for a full-time staff member to enter data on several thousand people collected from its online fundraising system.

Solution

RAIN selected Blackbaud NetCommunity Grow for its integration with Raiser’s Edge, CMS capability, and email capability.

With NetCommunity Grow, RAIN staff members have control over the site and do not have to use an outside person for updates or changes. This enables a more accurate, up-to-date, and engaging site.

The website design of NetCommunity Grow was also appealing to the organization that had an old site that
was not visually appealing or consistent.

The organization also selected Blackbaud Merchant Services. With no cost and a flat rate, it would save the organization money.

To enable remote access, save hardware costs, and ensure product updates, RAIN moved its applications to Blackbaud Application Hosting.

RAIN also switched to Friends Asking Friends for its online and event fund-raising initiatives including its annual walk. Friends Asking Friends is not only a Blackbaud product, it was also a favorite among walk participants.

Results

The organization nearly eliminated manual data entry and saved five months of work. Data is transferred
into The Raiser’s Edge with just a few clicks from NetCommunity Grow and Friends Asking Friends.

By moving its database to Blackbaud Application Hosting, the organization freed up its server and enabled it to
work faster. Additionally, staff can now access Blackbaud applications remotely.

The capabilities and combination of Blackbaud products that are being used by RAIN has enabled the organization to expand its sponsorship program and add a new giving level.

The organization has experienced an increase in online donations each year since implementing Blackbaud products.

 
 

Blackbaud (NASDAQ: BLKB) is the world’s leading cloud software company powering social good. Serving the entire social good community—nonprofits, foundations, corporations, education institutions, and individual change agents—Blackbaud connects and empowers organizations to increase their impact through software, services, expertise, and data intelligence. The Blackbaud portfolio is tailored to the unique needs of vertical markets, with solutions for fundraising and relationship management, digital marketing, advocacy, accounting, payments, analytics, school management, grant management, corporate social responsibility, and volunteerism. Serving the industry for more than three decades, Blackbaud is headquartered in Charleston, South Carolina and has operations in the United States, Australia, Canada, and the United Kingdom. For more information, visit www.blackbaud.com.

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