In 2004, KPBS enlisted Data Management Services (DMS) to implement and host a modern database solution for the station. By moving their fundraising database to DMS to run query and production processes, KPBS tapped into an expanded range of data services that could support new as well as existing fundraising initiatives. And because DMS provided a fully hosted solution, KPBS could move forward without worrying about the reliability or security of their data.
Database conversion and a move to hosting seemed daunting at first, but the DMS team had rich experience meeting the challenges KPBS faced. In addition to bringing proven tools and professional skills, they brought personal commitment and passion to helping KPBS achieve success. Throughout the transition, the DMS team worked closely with the technical and fundraising staff at KPBS to convert the database to fit their needs. Although eager to improve their data management, KPBS managers were also nervous about the training and accountabilities that accompany new technologies.